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Participant
November 4, 2022
Question

Combine files nofunciona

  • November 4, 2022
  • 1 reply
  • 438 views

Tengo premiun suscripcion y no he podido usar combine files,lastima que esta app siempre presente tantas fallas

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1 reply

Krutikka D
Community Manager
Community Manager
November 4, 2022

Hello @Petancol 

 

I hope you're doing great, and sorry for the issue you're experiencing.

 

Try the following steps to help you resolve the issue: -

1. Ensure the files you're trying to combine are not secured or password protected.

2. Check for any updates on your device or application.

 

If the issue persists, could you help me with a few details: -

1. Application name and version.

2. Device name and OS version.

3. A Screenshot of the error message you're getting while combining the files.

4. Is this issue file specific? If yes, could you please help us with the file so we can check?

5. A video of your workflow to combine the PDFs.

 

For more information on How to convert files, kindly refer to this article: -

https://www.adobe.com/devnet-docs/acrobat/ios/en/workingwithpdf.html

 

I am hoping to hear from you soon.

 

Regards,

Krutikka