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N
Nrosario
Participant
May 29, 2020
Question

Combine pdf Feature (iPad) Not working

  • May 29, 2020
  • 1 reply
  • 3128 views

The combine pdf feature on acrobat iPad version with premium subscription stopped working. Need this to compile kids homework. I signed out and back in. I deleted app and re-installed. I even re-created the individual files; however i am still unable to combine. 

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1 reply

K
Kerry5FC9
Participant
June 15, 2021

I also have Adobe for iPad, and the combine feature is not working. Like Nrosario, I signed out/in, deleted the app and reinstalled, and turned my iPad off/on. When I try to combine files, I get an error message "Cannot convert your file." This feature was working for me until a week or so ago.

K
Kerry5FC9
Participant
June 15, 2021

After deleting the app from my iPad and iPhone, rebooting my iPad, reloading the app, and logging in from my Apple ID rather than my Google ID, I was finally able to combine files. I think it's working properly now, but I'm not sure what fixed it.

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