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Nrosario
Participant
May 29, 2020 1:22 AM UTC
Question

Combine pdf Feature (iPad) Not working

The combine pdf feature on acrobat iPad version with premium subscription stopped working. Need this to compile kids homework. I signed out and back in. I deleted app and re-installed. I even re-created the individual files; however i am still unable to combine. 

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5 replies

Kerry5FC9
Participant
Jun 15, 2021 1:06 PM UTC

I also have Adobe for iPad, and the combine feature is not working. Like Nrosario, I signed out/in, deleted the app and reinstalled, and turned my iPad off/on. When I try to combine files, I get an error message "Cannot convert your file." This feature was working for me until a week or so ago.

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Kerry5FC9
Participant
Jun 15, 2021 4:25 PM UTC

After deleting the app from my iPad and iPhone, rebooting my iPad, reloading the app, and logging in from my Apple ID rather than my Google ID, I was finally able to combine files. I think it's working properly now, but I'm not sure what fixed it.

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