Combining pdf files

Question

I am trying to subscribe to adobe premium so I can combine pdf files but everytime I try to subscribe it says "Your enterprise account does not have permission purchase this feature. Please contact your administrator for access" how do soulve this problem?

Meenakshi Negi · Answer

Hi desmond_8823,

Thank you for reaching out.

We have checked your account using the email address you used to log in to the community. Under this account, you already have an Acrobat Pro standalone subscription listed, which also works on the mobile application.

Please ensure that you are signing in to the correct account. Please use the personal account after adding your email address when signing in. For more information, refer to the information on the following help document: https://adobe.ly/43gKtCW.

Feel free to let us know if you need any help.

Thanks,

Meenakshi

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