Skip to main content
Fearless_Cosmosc8ed
Participant
Sep 24, 2026 11:56 AM UTC
Answered

Comment me faire rembourser de mon abonnement à acrobate?

Bonjour,

J'ai apparemment ce serait mon abonnement à l'application Adobe Acrobat en laissant la période d'essai gratuite s'écouler. Je ne souhaite pas rester abonné je n'ai pas l'utilité de cette application. Je souhaite donc être remboursé des 60 € qui ont été prélevé sur mon compte. Merci par avance bien cordialement

    Meenakshi Negi
    Meenakshi NegiCorrect answer
    Community Manager
    Sep 25, 2026 1:39 PM UTC

    Hi Fearless_Cosmosc8ed,


    Thank you for reaching out, and sorry for the trouble caused.

    We have checked your account using the email address linked to your community profile. The account still shows as active. Since your subscription is still within the 14-day free cancellation window, you can cancel and receive a refund. 

    To cancel your subscription and request a refund, please refer to the information outlined for Android in the following community-featured post: How to cancel Acrobat Mobile or Scan premium subscriptions. 

    If you need any further assistance, please let us know.


    Thanks,

    Meenakshi

    View reply

    1 reply

    Meenakshi Negi
    Community Manager
    Meenakshi NegiCommunity ManagerCorrect answer
    Community Manager
    Sep 25, 2026 1:39 PM UTC

    Hi Fearless_Cosmosc8ed,


    Thank you for reaching out, and sorry for the trouble caused.

    We have checked your account using the email address linked to your community profile. The account still shows as active. Since your subscription is still within the 14-day free cancellation window, you can cancel and receive a refund. 

    To cancel your subscription and request a refund, please refer to the information outlined for Android in the following community-featured post: How to cancel Acrobat Mobile or Scan premium subscriptions. 

    If you need any further assistance, please let us know.


    Thanks,

    Meenakshi

    Translate
    Terms & ConditionsAccessibility statement
    Using the community Terms of use Privacy Cookie preferences Do not sell or share my personal information ad choicesAdChoices