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EddieMartinov9
Participant
May 8, 2023
Question

Comment toolbar

  • May 8, 2023
  • 1 reply
  • 566 views

Was using comment toolbar to take notes. And usually my notes save automatically, but this time from a lot of notes taken from drawing I lost all of it. How do I go through history to retrieve the notes? 

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1 reply

S_S
Community Manager
S_SCommunity Manager
Community Manager
May 12, 2023

Hi @Ella Sheila29769610vn0p,

 

Hope you are doing well. Sorry for your experience with Acrobat Reader Mobile.

 

To test, would you mind adding a few comments and then uploading the file to the cloud? Once uploaded, try following your regular workflow and let me know if the comments remain or disappear.

 

This would help us narrow down our approach when investigating the issue. Also, a sample PDF and a screen recording of your workflow where you experienced the issue would greatly help.

 

Look forward to hearing from you.

 

-Souvik

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