Cómo cancelo la suscripción

Question

Necesito cancelar mi suscripción a Adobe Acrobat Pro y pasar a la versión gratuita. Los tutoriales dicen "presione CANCELAR en los PLANES" , pero no encuentro ese botón en mi cuenta

Amal. · Answer

Hi there

Hope you are doing well and thanks for reaching out.

I have checked the Adobe account linked with the Adobe ID you are using on this community and am unable to find any active/paid subscription; if you have used a different email to purchase the plan, please share it with us via private messages so we can track it further.

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