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Brenda11
Participant
March 10, 2026
Answered

Como le hago para que al momento de enviar un archivo me apagarezca la portada o la vista previa del documento y no el logo de la aplicación

  • March 10, 2026
  • 1 reply
  • 21 views

Quiero compartir un archivo PDF y al momento que lo hago me aparece el logo de la aplicación. Y no la del archivo la vista previa o la portada del archivo

    Correct answer Amal.

    Hi there 

     

    Hope you are doing well and thanks for reaching out. 

     

    Would you mind sharing more details about the issue you are experiencing:

    • Which app or platform you are using to send the file (email, messaging app, cloud link, etc.)?
    • What is the workflow/steps you are taking to share the file (Attachment or direct file)
    • If this happens with all files or only a specific one?
       

    Check the platform you’re sending the file through, Apps like messaging platforms or email clients often control how previews are displayed, and some may show only the file type icon rather than the document preview.
     

    The preview you see when sharing a file is generally generated from the first page of the PDF or from the file metadata. If the first page is blank or contains unsupported content, the preview may not appear.

     

    Hope this information will help

     

    ~Amal

    1 reply

    Amal.
    Amal.Correct answer
    Legend
    March 11, 2026

    Hi there 

     

    Hope you are doing well and thanks for reaching out. 

     

    Would you mind sharing more details about the issue you are experiencing:

    • Which app or platform you are using to send the file (email, messaging app, cloud link, etc.)?
    • What is the workflow/steps you are taking to share the file (Attachment or direct file)
    • If this happens with all files or only a specific one?
       

    Check the platform you’re sending the file through, Apps like messaging platforms or email clients often control how previews are displayed, and some may show only the file type icon rather than the document preview.
     

    The preview you see when sharing a file is generally generated from the first page of the PDF or from the file metadata. If the first page is blank or contains unsupported content, the preview may not appear.

     

    Hope this information will help

     

    ~Amal