Como me pueden ayudar en saber que me están cobrando, hoy me realizaron 3 cobros, gracias

Forum|Forum|4 hours ago
July 13, 2026
1 reply
6 views

El día de hoy me hicieron 3 cobros, 2 por $99 cada uno y uno por $349, el de $349 si lo reconozco pero los otros 2 de $99 cada uno no los reconozco, me ayudan por favor

Correct answer Amal Jaiswal

Hi there

Hope you are doing well, and thanks for reaching out.

Please follow the steps shared in the help page https://adobe.ly/4eUPW8m to track the charges and see if that works.

~Amal

Amal Jaiswal

Correct answer

Community Manager

Hi there

Hope you are doing well, and thanks for reaching out.

Please follow the steps shared in the help page https://adobe.ly/4eUPW8m to track the charges and see if that works.

~Amal

D

DAFAuthor

Participant

Si tengo 2 cargos duplicados, uno el día 13/06/2026 por $99.00 y otro el día de hoy 13/07/2026 por $99.00. También hoy cancele la suscripción de $99.00, por favor me puedes ayudar con el reembolso de los 3 cargos, muchas gracias

Amal Jaiswal

Community Manager

Hi there,
Please check the steps shared in the help article shared in the previous response to get the unauthorized plan cancelled and refund.
~Amal

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