Como obtengo mi reembolso

Hello Lorena,

Hope you are doing well. I am sorry for the experience you had with billing for Adobe Reader Mobile Subscription.

However, mobile based subscriptions are something that are billed and charged through directly by the store through which you have purchased and not Adobe.

It may be Google Play Store if you use an Android device and App Store if you are on an Apple device.

I would suggest you to contact the store directly as they would be in a better situation to assist you.

To know more, click on the below links:
1. For iOS: Manage Subscriptions — Acrobat for iOS Help (adobe.com)

2. For Android: Subscription Services — Acrobat for Android Help (adobe.com)

Let me know if it answers your query.

Thanks,

Souvik.