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Vicent2778221136py
Participant
January 3, 2023
Question

Como recuperar pdf, archivos

  • January 3, 2023
  • 1 reply
  • 348 views

Buenos días, el viernes pasado me cambie de móvil (iphone 11 a iphone 13) hice traspaso de todas las aplicaciones y de todo el contenido que tenia en el anterior iphone 11, pero resulta que en esta misma app vuestra, tenia guardados archivos t pdf's importantes, y no me aparecen en el nuevo iphone 13, se podría rescatar esos archivos, pdf's? No recuerdo si tengo usuario con vosotros, creo recordar que yo importaba archivos y pdf sin usuario. Os agradeceria poder recuperar esos archivos, pdf's ya que son muy importantes para mi.

Quedo a la espera de una respuesta lo más pronto posible.

Gracias, un saludo.

 

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1 reply

S_S
Community Manager
S_SCommunity Manager
Community Manager
January 17, 2023

Hi @Vicent2778221136py,

 

Hope you are doing well. Sorry for your experience with Acrobat Reader Mobile. 

 

Do you remember the location of the files you saved? As you mentioned that you did not have a user signed in on the application, the file names you saw on the first home page were the names of the files you had opened, which are saved on your device.

 

You may try visiting the Files tab and opening the PDFs from your phone. Once you have opened the file, it will appear again on the recent tab.

 

Let me know if this is not the option you are looking for.

 

-Souvik.

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