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Participant
Apr 3, 2024 7:31 PM UTC
Question

COMPRE LA SUSCRIPCIÓN Y NO ME DEJA MODIFICAR PDF

Acabo de suscribirme para podr modificar PDF, y mi sorpresa es que ya me han cobrado $3.99, y no me deja realizar nada ..... por favor ayuda....!!!!! 

Manuel Del Cid

mdelcid11@gmail.com 

(502) 5017-5101 

 

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1 reply

Souvik Sadhu
Legend
Apr 8, 2024 4:33 PM UTC

Hi @MANUEL365078195zlt,

 

Hope you are doing well. Thanks for writing in!

 

I checked the email address mentioned above and couldn't find any subscription related to the account.

 

Would you mind sharing a few more pieces of information for further investigation:

1. Any other email account you might have used for the purchase?

2. An acknowledgment receipt email screenshot from the Google Play Store/Samsung Galaxy Store with the Order ID on it for further investigation.

 

Look forward to hearing from you.


-Souvik

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