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Participant
October 10, 2021
Question

Conflict Copies

  • October 10, 2021
  • 1 reply
  • 760 views

Someone please help me. When I click done after editing, the pdf gets saved as a new conflict copy. 

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1 reply

Harsh Vardhan Pareek
Community Manager
Community Manager
October 11, 2021

Hi @dFireborn

 

Hope you are doing well.

As per the issue description that application is creating conflict copies every time you edit and save the file. Would you mind sharing few details to understand the issue better?

1. Make and model of your device?

2. Application version?

 

It may be possible that you are syncing a file from more than one device simultaneously. Kindly sign out from any other device you think that you have possibly signed in. Then try to edit again.

 

Let us know if that helps.

 

Thanks,

Harsh