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John33587371rs1h
Participant
November 13, 2023
Question

Convert to PDF

  • November 13, 2023
  • 1 reply
  • 407 views

Tried to convert a photo to PDF, and keeps saying it's converting it's been 4 days 

how do I stop it

    This topic has been closed for replies.

    1 reply

    S_S
    Community Manager
    S_SCommunity Manager
    Community Manager
    November 21, 2023

    Hi @John33587371rs1h,

     

    Hope you are doing well. Sorry for your experience with Acrobat Reader Mobile.

     

    Have you tried clicking the three dots to the right of the file name to stop the conversion? This could happen due to a lag in the network connectivity to connect to the server.

     

    Acrobat Reader for mobile uses the cloud services to provide the functionalities and fluctuation could lead to such issues.

     

    Also, is this with a specific file or with all the files? I suggest updating the application to the latest version for a better experience.

     

    Hope this helps.

     

    -Souvik

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