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Anonymous
January 13, 2024
Answered

Convertisseur

  • January 13, 2024
  • 1 reply
  • 289 views

Impossible de convertir mes documents alors que j'ai déjà un abonnement jusqu'en septembre 2024 ? 

    This topic has been closed for replies.
    Correct answer S_S

    Hi @iliass34772595tj8n,

     

    Hope you are doing well. Sorry for your experience with Acrobat Reader Mobile.

     

    Would you mind sharing a few pieces of information for further investigation:

    1. The app version of Acrobat you are using (go to Profile-> About Acrobat);

    2. The OS [Android/iOS] and its version of your device;

    3. A screenshot or screen recording of the issue for a better understanding.

     

    You can try restoring the subscription depending on your platform: iOS | Android

     

    Look forward to hearing from you.

     

    -Souvik

    1 reply

    S_S
    Community Manager
    S_SCommunity ManagerCorrect answer
    Community Manager
    January 29, 2024

    Hi @iliass34772595tj8n,

     

    Hope you are doing well. Sorry for your experience with Acrobat Reader Mobile.

     

    Would you mind sharing a few pieces of information for further investigation:

    1. The app version of Acrobat you are using (go to Profile-> About Acrobat);

    2. The OS [Android/iOS] and its version of your device;

    3. A screenshot or screen recording of the issue for a better understanding.

     

    You can try restoring the subscription depending on your platform: iOS | Android

     

    Look forward to hearing from you.

     

    -Souvik

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