Corrupt document error message

Question

Ever since the update in September 2018 I have been unable to save anything new to this app. I have used this App for over a year and Loved it. Now it’s complete crap. There is no way that EVERY pdf that I try to open and save from email is damaged or corrupt. Is there a fix for this? Or a way to go back to the old version?

MobileDeveloperCK · Answer

Hi amyp827​,Sorry for the problem that you have experienced.Would you please help us investigate the cause of the problem by answering questions? We have not heard about the problem that results in file corruption for every single PDF document that is opened and saved from email.What is the iOS version on your iPad/iPhone?What is the mail app you use to read emails on your iPad/iPhone? is it Apple Mail, Gmail, or something else?What is the version of Acrobat Reader?How many pages does each corrupted/damaged PDF document have? Typically, this problem occurs with a single-page PDF attachment opened from Apple Mail app.Would you please take look at the following FAQ document to see if you can save PDF attachments properly?How to avoid known PDF email attachment problems on iPad/iPhonePlease let us know what you find. Thank you.

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