Skip to main content
Participant
October 15, 2018
Answered

"Could not open (filexx.pdf) due to an unknown error. Please try again later."

  • October 15, 2018
  • 1 reply
  • 1600 views

ios 12.0  Acrobat 18.09.14

All my pdf files were working fine opening in Acrobat Reader iPad thru Other Locations / OneDrive.  After the ios update to 12.0, unable to open majority of the files on OneDrive with error msg of "Could not open (filexx.pdf) due to an unknown error.  Please try again later."  Updated Acrobat to 18.09.14 and still unable to open my files.

This topic has been closed for replies.
Correct answer MobileDeveloperCK

Duplicate posts by the same user.

Please see 18.10.00 "Could not open (filexx.pdf) due to an unknown error. Please try again later."

1 reply

Meenakshi Negi
Community Manager
Community Manager
October 15, 2018

Hi TheGooch,

Thank you for reporting this issue.

The team is aware of this issue and currently investigating it.

We will share the update to you once we get any information on this.

We appreciate your patience.

Regards,

Meenakshi

MobileDeveloperCKCommunity ManagerCorrect answer
Community Manager
October 15, 2018