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Participant
November 18, 2023
Question

Couldnt complete puchase error

  • November 18, 2023
  • 1 reply
  • 332 views

I get this error on opening the reader app on my s21 android mobile even though I haven't sought to purchase anything?

This topic has been closed for replies.

1 reply

Meenakshi Negi
Community Manager
Community Manager
November 28, 2023

Hi Rupert337081764zip,

 

Thank you for reaching out.

 

Please try reinstalling the application. Remove the application and reboot the device.

Reinstall the application and check if you still get the error. 

 

If the error still appears, share the screenshot of the message. Share the Acrobat Reader and android version number on your mobile device.

 

Thanks,

Meenakshi