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patricia_2655
Participant
June 18, 2025
Answered

Crash

  • June 18, 2025
  • 2 replies
  • 133 views

App continuously crashes at launch

    Correct answer Souvik Sadhu

    Hi @patricia_2655,

     

    Good news.

     

    We are live with the fix.

    Please restart your device once and try using the app again. 

     

    Let us know how it goes.


    Regards,
    Souvik.

    2 replies

    Souvik Sadhu
    Community Manager
    Souvik SadhuCommunity ManagerCorrect answer
    Community Manager
    June 18, 2025

    Hi @patricia_2655,

     

    Good news.

     

    We are live with the fix.

    Please restart your device once and try using the app again. 

     

    Let us know how it goes.


    Regards,
    Souvik.

    Souvik Sadhu
    Community Manager
    Souvik SadhuCommunity Manager
    Community Manager
    June 18, 2025

    Hi @patricia_2655,

     

    Sorry for the experience with Acrobat Reader Mobile app crashing.

     

    We are aware of the issue with Acrobat Reader Mobile crashing on iOS/iPadOS.

     

    The team is working on it, and the fix will be live soon.

    Link to the announcement here: https://adobe.ly/45uBT52.

     

    We request your kind understanding and patience while the team gets the fix live.


    Regards,
    Souvik.

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