Crash while on document
- June 6, 2023
- 1 reply
- 427 views
App version: 23.4.1.27228
OS: Android 11
Device: Galazy TabS5e
When I load a cloud/collaborative document on this device it will crash to Acrobat's home/launch screen after ~30 seconds. This only seems to happen to this document in particular. The document has a lot of comments on it so that could be part of the issue.
I can't do a screen recprding because whatever causes Acrobat to crash also causes the screen recorder to crash.
I do have a recording of the app crashing: https://photos.app.goo.gl/ZCE9cwu32NKjk2ye9
Attached here is the local version of the document. The cloud version has additional notes drawn on via comments.
Reducing the size of the document would probably work, but if there is another cause for this I would like to know.
Thanks!
