Crashes when opening pdf on samsung s22

Crashes when opening pdf on samsung s22. Whe i open pdf specifically guitar tabs it opens for a gew seconds and then closes itself unprompted

Community Expert

@MrCDir I would uninstall it on your device and download a new install for your phone. Make sure the software is truly Adobe and not a 'dupe' one!

Translate

m

Participant

HI i use the paid version i have tried uninstall/reinstall many times it still persists.

Translate

Legend

Hope you are doing well. Thanks for reporting it.

The team would like to investigate this further.

Would you mind sharing a few pieces of information:

1. The Android version of your device;

2. The App version of Acrobat you are using (go to Home > Profile > About Acrobat);

3. A screen recording of the event;

4. A sample file to test the issue in-house.

Look forward to hearing from you.

Regards,
Souvik.

Translate

Sign up