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Participant
Sep 5, 2023 6:15 PM UTC
Question

Create duplicate files in download folder

While I open a pdf file from download folder, it automatically create a new duplicate file with same file name followed by 1,2 and on. And with new date and time.

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1 reply

Souvik Sadhu
Legend
Oct 8, 2023 5:46 PM UTC

Hi @Subrat Kumar32091634llb1,

 

Hope you are doing well. Sorry for your expeirence with Acrobat Reader Mobile.

 

Would you mind sharing a few pieces of information for better investigation:

1. The app version of Acrobat Reader Mobile (go to Profile-> About Acrobat);

2. The OS [Android/iOS] and it version;

3. A screen recording of the event happening;

4. A sample file where you expeirence the issue along with the duplicate file created.

 

Look forward to hearing from you.

 

-Souvik

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