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Subrat Kumar32091634llb1
Participant
September 5, 2023
Question

Create duplicate files in download folder

  • September 5, 2023
  • 1 reply
  • 246 views

While I open a pdf file from download folder, it automatically create a new duplicate file with same file name followed by 1,2 and on. And with new date and time.

    This topic has been closed for replies.

    1 reply

    S_S
    Community Manager
    S_SCommunity Manager
    Community Manager
    October 8, 2023

    Hi @Subrat Kumar32091634llb1,

     

    Hope you are doing well. Sorry for your expeirence with Acrobat Reader Mobile.

     

    Would you mind sharing a few pieces of information for better investigation:

    1. The app version of Acrobat Reader Mobile (go to Profile-> About Acrobat);

    2. The OS [Android/iOS] and it version;

    3. A screen recording of the event happening;

    4. A sample file where you expeirence the issue along with the duplicate file created.

     

    Look forward to hearing from you.

     

    -Souvik

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