Creating pdf error

Forum|Forum|6 years ago
December 12, 2019
1 reply
330 views

When tapping on create a Pdf on mobile app it keeps saying subscription error even tho I've bought the pdf pack for £7.99. Anyone know what's going on

Install update and subscribe
Edit and export
iOS
General troubleshooting
Create PDF

This topic has been closed for replies.

Meenakshi_Negi

Legend

Hi Jaybiag,

Sorry for the trouble caused.

Please try once to sign out of the application and reboot the device.

Check if you can create PDF after signing in again.

Also, open this link https://documentcloud.adobe.com/ in browser and sign in with the Adobe ID.

Try to create PDF from there and check if that works.

Let us know how it goes.

Regards,

Meenakshi

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