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Participant
June 21, 2021
Question

Crucial problem

  • June 21, 2021
  • 1 reply
  • 338 views

The application has fatal problem, it shutdowns my I pad whatever fully charged . Only this application shutdowns my pad 

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1 reply

S_S
Community Manager
Community Manager
May 10, 2022

Hello,

 

Hope you are doing well. I am sorry for the delayed response and the experience you had with Acrobat Reader Mobile.

 

Just so that we can understand the issue better, could you let us know is the application crashing down the iPad when you open any particular document or is it just when you launch the application.

 

Also, I would suggest you to check for applications open in the back ground as they can also hinder the performance of the application. If there are multiple applications open in the background, please try to close them and then try working with the application.

 

Thanks,

Souvik.