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Lt0101
Participant
August 26, 2020
Answered

Dados de contato

Tenho cópia de diversos assuntos em minha conta, mas desde que mudei de país, não tenho mais acesso em conta de e-mail e nem mesmo número de telefone. Como proceder para receber atualizar minhas informações, sem correr risco de perdê-las como aconteceu com meu antigo e-mail?

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ls_rbls
ls_rblsCorrect answer
Community Expert
August 28, 2020

You need to follow this guidance to change the country associated with your AdobeID:https://helpx.adobe.com/x-productkb/policy-pricing/change-country-associated-with-adobe-id.html

 

It may be possible that you need to contact Adobe Customer Care directly.

Technical Generalist
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ls_rbls
Community Expert
ls_rblsCommunity ExpertCorrect answer
Community Expert
August 28, 2020

You need to follow this guidance to change the country associated with your AdobeID:https://helpx.adobe.com/x-productkb/policy-pricing/change-country-associated-with-adobe-id.html

 

It may be possible that you need to contact Adobe Customer Care directly.

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