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Answered

Dar de baja mi suscripción premium de Adobe Acrobat

Forum|Forum|4 years ago
July 4, 2021
2 replies
1219 views

Deseo darme de baja en suscripción Adobe Premium pues no la necesito y no aparece ningún campo en " mis suscripciones" que diga ! Dar de baja,! No quiero pagar la renovación después del periodo gratuito

Cancel subscription

Correct answer S_S

Hello @Giuseppe3566915837o4,

I hope you are doing well. I am sorry for your experience with Acrobat Reader Mobile.

Since Acrobat Premium is a mobile-based subscription, I suggest you contact your store from where you purchased the subscription.

You may refer to the below links for more.

For Android

Our help article to learn more: Subscription Services — Acrobat for Android Help (adobe.com)

Initiate refund from the store: Request a refund on Google Play - Google Play Help

For iOS

Our help article to learn more: Manage subscriptions — Acrobat for iOS Help (adobe.com)

Initiate refund from the store: Request a refund for apps or content that you bought from Apple - Apple Support.

Let me know if this helps.

Thanks,

Souvik.

G

Giuseppe3566915837o4

Participant

Me estan cobrando tres suscripciones y yo deseo solo la ADOBE FTD READE favor intervenir o dare orden amel banco que no pague.al proximo vencimiento de marzo.

S_S

Correct answer

Community Manager

Hello @Giuseppe3566915837o4,

I hope you are doing well. I am sorry for your experience with Acrobat Reader Mobile.

Since Acrobat Premium is a mobile-based subscription, I suggest you contact your store from where you purchased the subscription.

You may refer to the below links for more.

For Android

Our help article to learn more: Subscription Services — Acrobat for Android Help (adobe.com)

Initiate refund from the store: Request a refund on Google Play - Google Play Help

For iOS

Our help article to learn more: Manage subscriptions — Acrobat for iOS Help (adobe.com)

Initiate refund from the store: Request a refund for apps or content that you bought from Apple - Apple Support.

Let me know if this helps.

Thanks,

Souvik.

Ria Tagra

Inspiring

Hi,

Sorry for the delayed response.

If you have accidentally subscribed to Adobe Acrobat Premium, don’t worry you can delete the subscription from the store you purchased it.

For IOS

Apple manages the Acrobat Reader premium subscription purchased from the Apple App Store.

Cancel subscription: iOS

For Android.

Google manages the Acrobat Reader premium subscription purchased from Google Play Store. You can cancel your subscription using the Google Play Store app on your Android devices.

Cancel Subscription: Android

A refund depends on when you cancel and the type of subscription you purchased. For most plans, you get a full refund if you cancel within 14 days of your initial purchase. Learn if you get a refund when you cancel.

Adobe does not issue refunds for purchases made directly through app stores. For refund or billing requests, refer to:

Refunds on Google Play for Google Play Store.

Galaxy Store Payments and Purchases for Samsung Galaxy Store.

For IOS

Apple manages the Acrobat Reader premium subscription purchased from the Apple App Store.

Refund purchase

For Android.

Google manages the Acrobat Reader premium subscription purchased from Google Play Store. You can cancel your subscription using the Google Play Store app on your Android devices.

Refund Purchase

Regards

Ria

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