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Participant
April 6, 2024
Question

Data breach

  • April 6, 2024
  • 1 reply
  • 445 views

How is it my neighbor can read my PDFs unlawfully at the same time I am at a different location. How can he hack into my phone without permission and do this . It doesn't matter if I restart my android phone, use a private VPN or not.

reddderk@gmail.com

 

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1 reply

S_S
Community Manager
Community Manager
April 8, 2024

Hi @Greg36564541lgny,

 

Hope you are doing well. Thanks for writing in!

 

Access to an account is only possible if the password is shared. We would suggest changing your account's password to avoid such situations in the future. More info here: Learn how to reset a forgotten password or change your existing passwords. (https://adobe.ly/3vKLaGA)

 

To remove any unidentified device login from your account, you can check the steps mentioned in the community article here: How to remove a device from my adobe id counter?

 

Hope this helps.


-Souvik

 

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