Dear Adobe Customer Support,
I am writing to formally dispute and request a full refund for a charge that was deducted from my account after I had already cancelled my subscription via the Adobe application.
Despite the successful cancellation, the amount was automatically withdrawn without my authorization, consent, or prior notification. I did not approve this transaction, and therefore consider it an unauthorized charge.
Please note that continuing to bill a customer after subscription cancellation constitutes improper billing. As no valid authorization existed at the time of the charge, I am requesting a full and immediate refund of the amount deducted.
I expect written confirmation once the refund has been processed. Please let me know if you require any additional information from my side.
Sincerely,
Ahmed Adel
