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Correct answer Amal.

Hi there 

 

Hope you are doing well and thanks for reaching out. 

 

Have you created a backup of the file on any of the cloud services or  Adobe Document (https://adobe.ly/4e990h9 ) Please login with your Adobe credentials and check for the file under the documents tab and see if that helps. 

 

If the file was not saved and got deleted from the device, there isn't much that we can do to recover the file.

 

Hope this information will help.

1 reply

Amal.
Community Manager
Amal.Community ManagerCorrect answer
Community Manager
June 17, 2025

Hi there 

 

Hope you are doing well and thanks for reaching out. 

 

Have you created a backup of the file on any of the cloud services or  Adobe Document (https://adobe.ly/4e990h9 ) Please login with your Adobe credentials and check for the file under the documents tab and see if that helps. 

 

If the file was not saved and got deleted from the device, there isn't much that we can do to recover the file.

 

Hope this information will help.

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