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Participant
March 30, 2022
Question

delete account

  • March 30, 2022
  • 2 replies
  • 977 views

delete account

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2 replies

ProDesignTools
Community Expert
Community Expert
April 8, 2022

Hi, if you want to cancel your paid subscription plan, then see the help page here:

 

https://helpx.adobe.com/manage-account/using/cancel-subscription.html

 

After cancelling, your membership will return to the free level of Creative Cloud.

 

If you wish to delete your Adobe account entirely (purging all information), then follow the instructions given on this help page:

 

https://helpx.adobe.com/manage-account/using/delete-adobe-account.html

 

Note you can only remove an account if it has no active subscriptions and no payments due.

 

Harsh Vardhan Pareek
Community Manager
Community Manager
March 31, 2022

Hi @Orli238250587vzo 

 

To delete the Adobe account, here is a discussion link you can refer to: https://community.adobe.com/t5/download-install-discussions/delete-account/td-p/7435885

Kindly follow the steps suggested there and let us know if that helps.

 

Thanks,

Harsh