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Participant
August 23, 2021
Question

Delete File

  • August 23, 2021
  • 1 reply
  • 260 views

Cannot delete files from acrobat. Red banner comes up after delete is pushed. What?

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1 reply

Harsh Vardhan Pareek
Community Manager
Community Manager
August 24, 2021

Hi,

 

Hope you are doing well.

As you have mentioned that a red banner comes up when you push the delete option for a PDF file. Would you mind sharing few more details to understand the issue better:

  1. Do you get this message on deleting a particular PDF?
  2. On which location the file is saved? On this iPhone, Document Cloud, or other location?
  3. Share the exact workflow you do and the screenshot of the error message.
  4. What is the application and OS version on the device?

 

Also, Here is a help document you can refer to know how to delete files:

https://www.adobe.com/devnet-docs/acrobat/ios/en/managefilesfolders.html?highlight=delete#delete-files

 

Looking forward to hearing back from you.

Thanks,

Harsh