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Participant
March 6, 2023
Question

Deleted Files!!!

  • March 6, 2023
  • 1 reply
  • 794 views

I have a Apple iPhone and i deleted some pdf files on the adobe acrobat thinking that i was just deleting them from the app, however i realised that they were deleted from the cell phone!!How can i recover them?Is there that possibility??I just wanted to delete them from the app, not on the cell phone! There should be something like on emails where it ask you if you want to permanently  delete them (trash bin). 

I appreciate a quick answer.

Thanks

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1 reply

S_S
Community Manager
Community Manager
March 6, 2023

Hi @Joylynn28730386g1pc,

 

Hope you are doing well. Sorry for your experience with Acrobat Reader Mobile.

 

You might want to check if you have a copy of the file here: https://acrobat.adobe.com/link/documents/

 

If the file isn't there, I am afraid the file will be lost, and you will need to contact the creator to get a new copy. 

 

While I understand how frustrating this might be, we are working to change the workflow. We will  welcome your feedback on the issue: https://acrobat.uservoice.com/

 

-Souvik.