Florent33382394ycb7

Participant

Question

Desabonnement

Forum|Forum|2 years ago
November 4, 2023
1 reply
506 views

Bonjour

J'ai souscris à un essai gratuit de 7 jours , et je souhaite me désabonner mais je n'y arrive pas. Je n'ai aucune possibilité dans les menu, d'annuler l'abonnement. Pouvez vous le faire car je ne veux pas payer 69.99 euros !! Pouvez vous m'aider. Merci.

Cancel subscription

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Community Manager

Community Manager

Hello @Florent33382394ycb7,

I hope you are doing well. I am sorry for your experience with Acrobat Reader Mobile.

Since Acrobat Premium is a mobile-based subscription, I suggest you contact your store from where you purchased the subscription.

You may refer to the below links for more.

For Android

Our help article to learn more: Subscription Services — Acrobat for Android Help (adobe.com)

Initiate refund from the store: Request a refund on Google Play - Google Play Help

For iOS

Our help article to learn more: Manage subscriptions — Acrobat for iOS Help (adobe.com)

Initiate refund from the store: Request a refund for apps or content that you bought from Apple - Apple Support.

Let me know if this helps.

Thanks,

Souvik.