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tleilaxian
Participant
February 4, 2025
Answered

Disable AI Assistant popup in Android app

  • February 4, 2025
  • 1 reply
  • 528 views

 Is there a way to disable this window from popping up every time I open a PDF? I have disabled AI features in Preferences, but it still pops up every time I open any PDF. 

 

Correct answer Amal.

Hi there

 

Hope you are doing well and thanks for reaching out.

 

As described, you have disabled AI features in Preferences, but still getting the pop-up every time you open any PDF file.

Could you please confirm if you have selected GenAI as the default in the “Open with” option and if you are now landing on the assistant?
If you have set the Acrobat AI assistant as the default, please try to follow the steps below to clear the default settings:
- Long press on the Acrobat icon and click on “App info.”
- In the “Open by default” option, you can reset the settings.

 

Let us know how it goes.

 

 

 

1 reply

Amal.
Community Manager
Amal.Community ManagerCorrect answer
Community Manager
February 5, 2025

Hi there

 

Hope you are doing well and thanks for reaching out.

 

As described, you have disabled AI features in Preferences, but still getting the pop-up every time you open any PDF file.

Could you please confirm if you have selected GenAI as the default in the “Open with” option and if you are now landing on the assistant?
If you have set the Acrobat AI assistant as the default, please try to follow the steps below to clear the default settings:
- Long press on the Acrobat icon and click on “App info.”
- In the “Open by default” option, you can reset the settings.

 

Let us know how it goes.

 

 

 

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