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Alberto31424148gdi7
Participant
August 1, 2023
Question

Display tirn yellow when use acrobat

  • August 1, 2023
  • 1 reply
  • 315 views

hi because for a while now when I open a document with acrobat the screen turns yellow to me, the display is not clear. Only when I open acrobat documents

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    1 reply

    S_S
    Community Manager
    S_SCommunity Manager
    Community Manager
    August 9, 2023

    Hi @Alberto31424148gdi7,

     

    Hope you are doing well. Sorry for your experience with Acrobat Reader Mobile.

     

    We would like to understand better about the issue you are experiencing:

    1. The App version of Acrobat you are using (go to profile-> About Acrobat);

    2. The device manufacturer, model, nad Andoird version of your device.

    3. A recording of the how the screen color changes would be great to understand;

    4. Do you experience the issue with a particular file or with all? If with a single file, please share the file with us to investigate further.

     

    Look forward to hearing from you.

     

    -Souvik

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