Добрый день, подскажите, в течение какого времени поступит оплата на карту после отмененной подписки?

Forum|Forum|1 day ago
October 4, 2026
3 replies
17 views

Одобрили возврат средств по ошибочной оплате подписки. В течение какого времени будет возврат оплаты на банковскую карту?

Amal Jaiswal

Community Manager

Hi there

Hope you're doing well, and thanks for reaching out. We are sorry for the trouble you are experiencing.
Please check the steps shared in the help article https://adobe.ly/3SKPtNi to know more about the cancellation and refund process/policy.

Regards
Amal

M

Mystical_sincerityfdb3Author

Participant

The issue is slightly different. The Google Play app already shows that the refund has been issued, but the refunded amount has not yet been credited to my account. I have also already submitted the refund request form.

Could you please let me know when I can expect the refunded amount to be credited to my account?

Thank you for your assistance.

Amal Jaiswal

Community Manager

Hi @Mystical_sincerityfdb3, the refund may take 10-14 business days to appear in your bank account, depending on your bank's policy.

You may also reach out to your bank for more information.

~Amal

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