Document can not be open because it is corrupted

Question

Hello there

This is chandan, after updating Android 11 in my Samsung galaxy S10 lite, downloaded pdf file not able to open in Adobe Acrobat. I am unable to read newly downloaded files.Pleaae resolve this issue.I am using the latest one. 20.10.116347 version.

Padmasha5CDC · Answer

Hi @chandan5D5E : Thank you for contacting us.

Please help us with the following information:

* Are you facing this issue with other pdf apps as well?

* Can you please send us a bug report of your device? Please refer the following link to get help with capturing bug report : https://developer.android.com/studio/debug/bug-report

* Is it happening when a file is opened from a particilar location or is always happening, no matter what the file location is? Like any browser downloaded files, file manager, Recents files etc.

We'd really appreciate your help.

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