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robertb68627224
robertb68627224
Participant
March 10, 2023
Question

Document content will not load

  • March 10, 2023
  • 2 replies
  • 1785 views

I am trying to open PDF but the content won't load. However, when I enter liquid mode, the headings load. What is odd, is the document loaded without issues prior. Attached is what Adobe loads, what Adobe with Liquid loads, and the other is what preview loads (you can actually see the document). 

 

IOS 16.3.1

Adobe 23.02.01 (20230309.110623)

This topic has been closed for replies.

2 replies

S_S
Community Manager
S_SCommunity Manager
Community Manager
March 13, 2023

Hi @robertb68627224 

 

Hope you are doing well. Sorry for your experience with Acrobat Reader Mobile.

 

The issue could be due to the architecture of the file. Do you experience the issue with a single file or all the files? 

 

Would you mind sharing the file with us to reproduce on our end? Also, a screen recording of what you see would help us understand better.

 

Look forward to hearing from you.

 

-Souvik

kglad
Community Expert
kgladCommunity Expert
Community Expert
March 10, 2023

in the future, to find the best place to post your message, use the list here, https://community.adobe.com/

 

p.s. i don't think the adobe website, and forums in particular, are easy to navigate, so don't spend a lot of time searching that forum list. do your best and we'll move the post if it helps you get responses.

 

<moved from using the community>

    robertb68627224
    robertb68627224Author
    Participant
    March 13, 2023

    Thank you, And, if you are able to move the post it would be appreciated.

    kglad
    Community Expert
    kgladCommunity Expert
    Community Expert
    March 13, 2023

    it was already moved and is currently in the acrobat forum.

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