Skip to main content
Participant
August 31, 2021
Question

Documents

  • August 31, 2021
  • 1 reply
  • 473 views

I'm having problems I'm trying to open a government document but it won't let me even after buying Acrobat reader why

 

This topic is closed to new replies. Start a new post to keep the conversation going.

1 reply

Community Manager
August 31, 2021

Hi defaultytec5sozmgkl,

Sorry to learn you are having problems in opening a document with Acrobat Reader subscription. Could you please share the exact details of what happens when you try to open the document? Are you able to open other documents? It could be a possibility that the document you are trying to open is password-protected and you may be required to enter a password to open it. 

Thanks!