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Participant
June 16, 2020
Question

Documents deleted after uninstalling the application on the iPhone

  • June 16, 2020
  • 2 replies
  • 527 views

My documents in the "On this IPhone / Acrobat" folder disappeared when I uninstalled the Mobile application. I do not have a Backup in ICloud and the files are not in the Acrobat Document Cloud. Does anyone know of any way to restore and recover the PDFs that I lost?

All files in the "On My Iphone / Acrobat" sub-folder were deleted with the application.

Is there any software to recover these iPhone files? I thought the files were saved to the Document Cloud, but they weren't.

I appreciate the help. Thank you!

This topic has been closed for replies.

2 replies

Participant
June 21, 2020
So, we’re together

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Bernd Alheit
Community Expert
Community Expert
June 17, 2020

The files were stored in the app. With the remove of the app you have lost the files.