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Participant
November 23, 2023
Question

Doesn’t allow me to send documents for e signature

  • November 23, 2023
  • 1 reply
  • 182 views

I am on holidays in Pakistan and my original Adobe account is from UK. I tried to send a document for e-signature while in Pakistan and every single time as I click to send the documents and error message comes. I cannot seem to solve it please help

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1 reply

S_S
Community Manager
Community Manager
November 25, 2023

Hi @saif33727609mc56,

 

Hope you are doing well. Sorry for your experience with Acrobat Reader Mobile.

 

Would you mind sharing a few more pieces of information for further investigation:

1. A screenshot of the error you see when trying to send documents for signature;

2. Do you use mobile cellular data or local WiFi for operations? Also, I suggest checking for any restrictions on the network usage.

 

Look forward to hearing from you.

 

-Souvik