Participant

Question

Doesn't support full screen in my android phone

Forum|Forum|3 years ago
March 13, 2022
2 replies
5600 views

It is not supporting full screen in my android phone it cuts from notch does not allow pdf to hide notch and show full screen pdf

Android

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Tarun MuttrejaAuthor

Participant

Here is the screenshot

My android version is 12 and i have tried with many applications (like WPS pdf, Google drive pdf etc) but this happens only with Adobe Acrobat reader

My Adobe version is 22.12.0.25247

Community Manager

Community Manager

Hi @Tarun Muttreja @Vladimir27592189bkr1,

Let me forward this to the product for their review and get back to you with the response.

-Souvik

Community Manager

Community Manager

Hi @Tarun Muttreja @Vladimir27592189bkr1,

We have taken this as a consideration to accomodate the complete screen as reading space. This will be implemented in the upcoming updates.

We thank you for your kind understanding and patience.

-Souvik.

Harsh Vardhan Pareek

Community Manager

Community Manager

Hi @Tarun Muttreja

Would you mind sharing a few details to understand the issue better?

1. Android version?

2. Application version?

3. A screenshot that shows the issues clearly?

4. Did you try it with a different PDF is it doing the same?

Make sure that the app is updated to the latest version.

We are looking forward to hearing back from you.

Thanks,

Harsh

Vladimir27592189bkr1

Participant

I have the same issue. My adobe acrobat used to show documents in full view but after updating it doesn't allow that any more. I went through the phone's setting and I saw that fb app allows text to show full view but adobe doesn't. Any help please? Thank you!

Community Manager

Community Manager

Ok. Thank you for answering my question.
I also tried kindle, fb and huawei books apps that show full view as adobe
used to before updating few days earlier. The same file didn't have full
view in my drive app that's why I always switched to adobe app.

@Vladimir27592189bkr1 Thank you for the heads-up.

Would you mind sharing a screenshot of the view that you see so we can investigate further?

Look forward to hearing from you.

-Souvik.