Skip to main content
Participant
April 18, 2024
Answered

Dos usuarios a mi nombre

  • April 18, 2024
  • 1 reply
  • 285 views

Involuntariamente creé dos cuentas con dos email distintos, cómo puedo reunir la información de ambos? Muchas gracias 

 

This topic has been closed for replies.
Correct answer Souvik Sadhu

Hi @daniel albert36830740jtfx,

 

Hope you are doing well. Thanks for writing in!

 

You can check for your account information here: https://adobe.ly/4d88Qpl

 

If you want to move data from one account to another, you can go to https://adobe.ly/3Qao7vR and select all the files and download them from one account and then upload them to the other. 

 

Note: If there are shared files on your cloud account, you will need to deselect them for the batch download functionality to work.

 

Hope this helps.


-Souvik

 

Got your issue resolved? Please label the response as 'Correct Answer' to help your fellow community members find a solution to similar problems.

1 reply

Souvik Sadhu
Community Manager
Souvik SadhuCommunity ManagerCorrect answer
Community Manager
April 19, 2024

Hi @daniel albert36830740jtfx,

 

Hope you are doing well. Thanks for writing in!

 

You can check for your account information here: https://adobe.ly/4d88Qpl

 

If you want to move data from one account to another, you can go to https://adobe.ly/3Qao7vR and select all the files and download them from one account and then upload them to the other. 

 

Note: If there are shared files on your cloud account, you will need to deselect them for the batch download functionality to work.

 

Hope this helps.


-Souvik

 

Got your issue resolved? Please label the response as 'Correct Answer' to help your fellow community members find a solution to similar problems.