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JamesSAust
Participant
May 29, 2026
Question

Double Sided Printing

  • May 29, 2026
  • 1 reply
  • 1 view

Lately, despite all print setting set as ‘double sided and flip on long edge’ print jobs are coming out double sided on short edge (when done via desktop) or single sided only when printed via the mobile phone app (iOS).  Is this a problem being addressed in any updates or am I missing something.  Never had this problem before - it’s only been happening over the past month or so. 

    1 reply

    Amal Jaiswal
    Community Manager
    Community Manager
    May 29, 2026

    Hi there
     

    Hope you are doing well and thanks for reaching out and reporting this 

     

    On Desktop (Acrobat/Reader):

    1. Use the Acrobat print dialog rather than the system dialog. Go to File > Print and make sure "Print using system dialog" (Ctrl+Shift+P) is not selected, Acrobat's own dialog gives you more reliable duplex and flip-edge control.

    2. In the print dialog, enable Print on both sides of paper and explicitly set the flip edge to "Long Edge." Full steps here: https://helpx.adobe.com/acrobat/kb/print-double-sided-acrobat-reader.html 

    3. If the flip-edge option isn't sticking, try setting duplex directly in your printer's own preferences, click "Printer Properties" or "Printer Setup" within the dialog. This bypasses any app-level translation of the binding setting. https://helpx.adobe.com/acrobat/using/basic-pdf-printing-tasks-challenger.html 

    4. If you're on macOS and having trouble controlling single vs. double-sided output, Please check the steps shared here: https://helpx.adobe.com/acrobat/kb/unable-to-print-double-side-single-side-mac.html 

    5. For general PDF printing troubleshooting (driver issues, printer connection, etc.), please check the help page https://helpx.adobe.com/acrobat/kb/troubleshoot-pdf-printing-acrobat-reader.html 

     

    On iOS (Acrobat Reader mobile):

    1. When printing, use the share icon > Print, select your printer first, then look for the Two-Sided toggle in the iOS print options panel. This toggle must be explicitly enabled each time if the app isn't preserving the setting.

    2. Make sure you're on the latest version of the app (App Store > Updates). If the issue started after a recent update, note and share the version number.

    3. Try fully closing and restarting the Acrobat Reader app before printing.

     

    If none of the above works:

    Please share the details listed below:
    -  App and OS version 
    - A small video recording of the steps you are taking and the issue as it occurs for more clarity.
    - Printer make and Model

     

    Hope this will help.

    ~Amal