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Participant
January 22, 2022
Question

Downloaded file blank

  • January 22, 2022
  • 1 reply
  • 368 views

Howdy,

Im downloading technical drawings, and when I view them on my Samsung S20 Ultra they appear blank.  On my computer they display fine.  I'm using Acrobat DC Pro version 21.11.1.20710, and no updates available.

This topic has been closed for replies.

1 reply

Harsh Vardhan Pareek
Community Manager
Harsh Vardhan PareekCommunity Manager
Community Manager
February 23, 2022

Hi,

 

Hope you are doing well.

Sorry for the delayed response. If you are still facing the issue kindly confirm a few more details.

1. Is it happening with all PDFs?

2. Make sure that the app is up to date. 

 

Thanks,

Harsh

 

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