Skip to main content
Participant
November 22, 2021
Question

Downloading converted Docx to PDF

  • November 22, 2021
  • 2 replies
  • 774 views

I was converting Docx files using Adobe Acrobat for Android. When I was about to download/save a copy, it says "waiting for network". I already fixed my network and my gadgets in use, and tried reinstalling the mobile app but still it shows "waiting for network". 

 

 

I tried viewing the pdf I converted, it says "Error connecting to Document Cloud. Please check your connection." Again, my internet connection is fine.

 

I tried logging in to the Document Cloud (using Chrome) and tried downloading some files and it says, "Download Error. Exceeded maximum number of files (50) or total size of 100 MB" I tried downloading other files, it's just the same. I can't download it.

 

 

This topic has been closed for replies.

2 replies

triplem00Author
Participant
November 22, 2021

I forgot to mention that I'm using Acrobat Premium.

 

 

Harsh Vardhan Pareek
Community Manager
Community Manager
December 6, 2021

Hi @triplem00 

Hope you are doing well. 

Sorry for the delayed response. Our team is working to fix the issue, we will revert to you once we get an update on this.

 

Thanks for your patience and cooperation.

JR Boulay
Community Expert
Community Expert
November 22, 2021

MOVED TO THE ACROBAT READER MOBILE FORUM

Acrobate du PDF, InDesigner et Photoshopographe