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Stephen26696341webw
Participant
October 20, 2022
Question

Downloading pdf on iPad

  • October 20, 2022
  • 1 reply
  • 768 views

Yesterday I could open pdf downloads from websites on my iPad. Now it's stopped. I've downloaded the latest  Acrobat Reader but still can't download and open the pdf. I've tried saving the pdf to photos and open in Acrobat but I can't do that.  Any suggestions please 

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1 reply

S_S
Community Manager
S_SCommunity Manager
Community Manager
October 20, 2022

Hi @Stephen26696341webw,

 

Hope you are doing well. Sorry for your experience with Acrobat Reader Mobile. 

 

I tried to reproduce this on my end but could not do so. You may take reference from the screenshot below :

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

I hope this helps.

 

-Souvik.

    S
    Stephen26696341webwAuthor
    Participant
    October 21, 2022

    Thanks for taking the time to respond.  Unfortunately I don't get the menu option you sent and in the Adobe menu I can't see the pdf.  What's happening is that I'm in website on my ipad which has a pdf download in it.  I try and download the pdf, it tries and takes me to a blank page and then just hangs there.  I can't save the pdf anywhere to open in the Adobe menu options.  Any further thoughts please 

    S_S
    Community Manager
    S_SCommunity Manager
    Community Manager
    October 21, 2022

    Hi @Stephen26696341webw

     

    Sorry for your experience. 

     

    Would you mind sharing a screen recording of the workflow you see? This would help us understand better and assist you accordingly.

     

    -Souvik.

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