'Draw' doesn't appear when I open it in File on my tablet

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What could be the problem? It also doesn't appear when I export the file image file.

Thanks.

Edit and export

Amal.Correct answer

Legend

Correction: when export as image file.

Hi there,

This is the design behavior of the application. You may share your feature request with the development team here https://adobe.ly/4olJFnT for their consideration and future implementation.

~Amal

justlearn

Community Expert

@ye_teik_6071 the Draw tool only works on PDF files. If you exported a PDF as an image, it becomes non-editable in Reader. Even if you're opening an image file (JPG, PNG, etc.), the tool won't appear.

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m

Amal.

Legend

Hi there

Hope you are doing well, and sorry for the trouble.

++ Adding to the discussion

Would you mind sharing the version of the Acrobat Mobile application, the make and model, and the OS version of your tablet device?

Is this only occurring on the tablet device or on other mobile devices as well? Please try with the other mobile devices and check.

Additionally, share a brief video recording of the steps you are taking and the issue as it occurs for more clarity.

~Amal

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ye_teik_6071Author

Participating Frequently

Hi!

I'm using Redmi Pad 2 4G. OS version is 2.0.203.0.VOWMIXM.

Currently I do not have any other device. But when I export the file as image file and view it on my Xiaomi phone, it's the same - the drawn items did not appear.

Thanks

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