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Participating Frequently
Jan 11, 2024 2:24 AM UTC
Question

Drawing box size default problem with new update

I use acrobat on iPad to fill out estimate forms for our company along with two other people. Today after updating to 23.12.00 version whenever I use the pencil to not locations the drawing box will extent to the edge of the page. Before it would only go to the extent of the drawing. My two coworkers have older versions and theirs still work like normal. The problem with the giant drawing box is it will not allow typing into text boxes. First photo is a co workers iPad and they way it normally works. The second is mine (Jeremy)

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20 replies

Adobe Employee
Jan 16, 2024 6:57 PM UTC

hi Bcmalorax,
Thanks for reporting this issue to us. We will be investigating it.

Thank you for your patience.

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Souvik Sadhu
Legend
Jan 29, 2024 1:11 PM UTC

@Bcmalorax @Gregg34775432w3l2 

 

The fix has been released with the new update dated 25th.

 

Please update the app to the latest version and let us know if it works better.

 

-Souvik

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BcmaloraxAuthor
Participating Frequently
Jan 29, 2024 3:16 PM UTC

Just tried it with the new update. So far it is working great! Thank you so much! 

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Participating Frequently
Jan 13, 2024 4:11 PM UTC

I am having exactly the same issue  - I use a PDF template to write music charts.

if I draw with one continuous line then it is ok, but if I use more than two lines then I get theirs same fault.

hopefully it will be resolved soon

 

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Participating Frequently
Jan 13, 2024 4:12 PM UTC

Should say if I draw more than one line I get the error

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Souvik Sadhu
Legend
Jan 17, 2024 10:21 AM UTC

Hi @Bcmalorax @Gregg34775432w3l2,

 

Hope you are doing well. Thank you for writing in!

 

Would you mind sharing a sample file with us where you experienced the issue and the iOS version? 

 

This will help us narrow down the approach we take to the investigation.

 

Look forward to hearing from you.

 

-Souvik

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