Drawn signature on IPAD didn’t save online so now doesn’t show on desktop.

Hi there,

Hope you are doing well and thanks for reaching out.

When you draw a signature on your iPad, it's usually saved locally on that device unless you choose to save it online. To have it sync across your devices (like your desktop), you’ll need to make sure of the following:

1. Same Adobe ID: Make sure you’re signed in with the same Adobe account on both your iPad and your desktop.

2. Save Signature Online: When adding a new signature on your iPad, you should see a “Save Online” option. If it’s missing:

Ensure you’re connected to the internet.

3. Update the Adobe Acrobat Reader app to the latest version from the App Store and try signing out and back in to your Adobe account on the iPad.

4. Recreate the Signature (if needed):

• Go to Fill & Sign on your iPad.
• Tap the pen icon, choose “+” to add a new signature, and ensure you toggle on “Save Online” before confirming.
• Once saved, give it a few minutes, then open Acrobat on your desktop and check under Fill & Sign > Sign Yourself — your signature should appear there.
  
  

If it still doesn't sync, try restarting both devices and ensure that your Acrobat apps on both platforms are updated.

Let us know how it goes.

~Amal