Dropdown lists fail on iOS after required field warning is triggered
Is this a return of the Adobe Acrobat Reader bug for dropdown lists on iOS? See also: New Adobe DC works not with fillable Documents (Drop Down Lists) in iOS
Issue: dropdown lists fail to show dropdown menus after a tap on Submit button has triggered a Required Field warning.
Form set-up:
- Form design done in Adobe InDesign, PDF saved as Adobe PDF (Interactive)
- One drop down list, that is set to "required", amongst a number of other non-required fields.
- Submit button (PDF via email).
- Adobe Acrobat Reader Version: 17.06.12
- iOS version: 10.3.2
Issue replication:
- Do not select a value from the required dropdown list.
- Tap Submit button. A warning popup message appears "At least one required form field is unfilled. Fill all required form fields prior to form submission".
- Click OK.
- The required field comes into back into focus.
- Try to select a value from the dropdown list.
Expected Result: User can select value from dropdown list, and return to Submit button to successfully submit the form.
Actual Result: Dropdown list no longer works, tapping it results in no action, no dropdown menu appears.
Workaround: Clear Form, start from scratch and don't forget to select a value from the required dropdown list. (considering the form contains over 100 fields, that's really not an option).
Additional workflow information:
- Forms reside on Google Drive.
- When accessed the user will open the form and choose Copy to Acrobat to complete the form (which opens it up in Acrobat).
For testing purposes I've also tried:
- I've added a second dropdown list next to the required one and it displays the same issue, after the warning popup message appears. E.g. NO dropdown list will work after this.
- I've also tried to see push the form to Document Cloud: Identical results.
- Testing setting the 'Required' field in Adobe
- Testing the form in desktop version of Acrobat Acrobat Reader for Desktop displays no issues.
- Updated iOS to 10.3.3: Maybe my imagination, but that seems to make the issue worth: dropdown lists fail from opening of form in my test.
